Shipping policy
LAST UPDATED: October 30, 2026
Every Novaryxo product is 100% digital. This policy explains how and when your files are delivered after you buy from novaryxo.store.
1. How delivery works
Once your payment is confirmed, you receive an email containing a secure download link for each product or package you bought. A download link is also shown on your order confirmation page right after checkout.
2. Delivery time
Delivery is instant in most cases, and usually happens within a few minutes of payment. In rare cases, such as when a payment is under review for fraud prevention, delivery may take up to 24 hours.
3. Delivery cost
Digital delivery is free. There are no delivery fees on any order.
4. Where we deliver
Because delivery is electronic, our products can be purchased and received from anywhere with an internet connection. Our store is designed primarily for customers in Canada and the United States.
5. What you receive
- Your product files in a format compatible with Microsoft Excel and/or Google Sheets
- A setup guide explaining how to get started
- For Google Sheets users, instructions on how to make your own copy of the file
6. Access to your files
Your purchase includes lifetime access to the files you bought. Please download and save your files as soon as you receive them. If your download link stops working or you lose your files, email us at fonidyaaho@outlook.fr with your order number and we will send you a new link at no charge.
7. If you did not receive your files
- Check your spam, junk, and promotions folders for an email from Novaryxo.
- Make sure the email address entered at checkout was correct.
- If you still cannot find it, contact us at fonidyaaho@outlook.fr or +1 506-828-7165 with your order number. We will resend your files within 1 business day.
If we are unable to deliver your files within 7 days of your report, you are entitled to a full refund under our Return and Refund Policy.
8. Technical requirements
To use our products, you need a device with Microsoft Excel (desktop or Microsoft 365) or a free Google account to use Google Sheets, plus an internet connection to download the files.
9. Related policies
Return and Refund Policy · Privacy Policy · Terms of Service · Terms of Sale · Legal Notice
10. Contact us
Novaryxo
Owner: Mohamed Essanhaji
Address: 1155 Vantassell St, Bathurst, NB E2A 4C7, Canada
Email: fonidyaaho@outlook.fr
Phone: +1 506-828-7165
LEGAL REVIEW NOTICE
This document was prepared as a general template for Novaryxo and does not constitute legal advice. Before publishing, have it reviewed by a qualified legal professional licensed in New Brunswick, Canada, who is familiar with the consumer protection and privacy laws of every jurisdiction where Novaryxo sells, including Canada and the United States.
Clause that most needs review: Section 6 (lifetime access). Confirm that you can actually keep reissuing download links for the long term, and consider defining what happens to access if the store ever closes.